Our Refund and Replacement policy lasts 30 days. The following reasons are covered by our Return and Replacement Policy. 

  1. The item is received damaged, defective or is not functional.
  2. An incorrect item or a mismatched size.
  3. Missing/lost items.
  4. Item received is different from the description or the product customization information provided. This excludes pieces where details are entered incorrectly i.e., typos. Please make sure you are careful and check the details you enter when ordering.

You do not have to return the received merchandise if you are offered a refund or a replacement order.



Our 30 Days Return and Replacement Policy does not cover the following reasons. Please note that we cannot be held responsible for these issues.

  1. Damaged products caused by misuse, mishandling, or poor maintenance.
  2. Refund/replacement requests made after 30 days of the original delivery date.
  3. Choosing the wrong product, size, address, providing incorrect customization information, etc.
  4. Personal reasons due to change of mind, personal taste, etc. The print on demand/customized products are made to order therefore cannot be resold.
  5. Items purchased during a sale or promotion



  1. Contact our customer service at
  2. Provide details of the issue with the items received to request a replacement/refund. In order to help our customer service team assist you better, please provide us with pictures of the items you received and the package cover, including the detailed shipping label.
  3. Replacement or refund will be issued after our team has received and approved your ticket. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. It may take up to 10 business days for the refund to appear on your account or statement.